Hawaiian, Alaska Airlines implement new ‘no-show’ policy
(Gray News) - Hawaiian Airlines and Alaska Airlines have rolled out a new no-show policy that began Thursday.
According to the airlines, travelers who now miss their flight without canceling in advance will forfeit the entire value of their ticket.
The no-show policy states that it applies to engers who book a confirmed flight that was not cancelled before the departure time of their flight.
Hawaiian Airlines says for travelers to them before the flight departs if they think they are going to miss their plane. Doing so allows the traveler to receive the value of their ticket as credit to use on a future flight.
However, if travelers fail to cancel in time, all itinerary segments associated with the reservation will be automatically cancelled and the money and/or miles associated with the flight’s fare would also be forfeited, Alaska Airlines shared.
Additionally, engers who booked non-refundable fares won’t be able to recover the cost or use miles spent if they’re marked as a no-show.
The airlines added that it’s best for engers to them immediately to check on other possible options if they are at the airport and just missed their flight.
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